Web Development and hosted Solutions

Service Level Agreements are essential for the operation of any high availability network so as to ensure service priority to your organisation.

NV TECHNOLOGIES Web Development and Hosted Solutions

We put Service Level Agreements in place to keep it simple, measurable and realistic to manage your IT platform and infrastructure.

We ensure that all your infrastructure components are functioning correctly, are optimized, always available, safe, monitored and reported on – this is much more than an option it is a core requirement. Technology changes at a rapid pace. Service delivery, network monitoring and network optimisation tools and techniques evolve rapidly. Our infrastructure specialists stay abreast of the latest technologies and third-party vendor solutions across all disciplines. You can be assured that when you partner with NVTECH, you will always have access to the latest and best solutions to fit your organisation at all times.

We ensure that your IT infrastructure perform appropriately and consistently across all platforms for optimum user-experience. We are experienced in IT infrastructure performance management, optimisation and monitoring.
Very critical infrastructure would require permanent on-site staff with the latest technology repair equipment for your benefit to conform to any immediate response situations. On-site staff will receive training periodically from us to maintain their knowledge base and to remain abreast of technology changes.

To prevent the occurrence of issues, SLA teams constantly maintain and upgrade your infrastructure as a value-added service
and preventative maintenance measure. We deploy leading-edge management methodology to ensure that all incidents are handled in the most efficient manner.

Remote Support

The NV Tech Support application is the fast, simple and friendly solution for remote access over the Internet – all applications in one single, very easy to use module.
Click on the link below to download teamviewer for remote support. Once the application is running on your PC, you will need to provide the session id to your support contact before an connection to your PC can be made.

The session id is desplayed on the NV Tech Support application.